The Confidential Drayage Complaint Line (ConfidenceLine) provides a mechanism for anyone wanting to report payment issues, truck licencing system requirement concerns or incidents of intimidation or harassment related to container drayage activity. This service is available in English and Punjabi, 24 hours a day, seven days a week.
Toll-free number: 1-877-713-5109
By Fax: 1-800-515-1706
By Email: firstname.lastname@example.org
By Mail: #101 – 8333 Eastlake Drive, Burnaby, BC V5A 4M2