Can a licence holder and a trucker utilize alternate dispute resolution methods to resolve issues which are governed by the Container Trucking Act, Regulation or Container Trucking Services Licence?

OBCCTC Decision #4/2016: Alternative dispute resolution methods such as arbitration and mediation provide an important extension of the means by which complaints under the Act and the Regulation may be resolved, and I encourage parties to consider using these alternative proceedings where appropriate. Awards and decisions which result are likely to receive deference at the [...]